Tele-rehab technical & other requirements
You will need a private, quiet location with access to a screen, a mouse, and a computer (including a speaker & a microphone). The computer you use needs to have a relatively up-to-date operating system. You will need to have a mobile phone and/or a regular phone located next to the computer.
You will also need to provide us with:
- A credit card
- Mobile number
- Email address
- An emergency contact person’s number and your local Emergency Medical Service (EMS) number(e.g. 911, if available).
Tele-rehab privacy
You will need a private, quiet location with access to a screen, a mouse, and a computer (including a speaker & a microphone). The computer you use needs to have a relatively up-to-date operating system. You will need to have a mobile phone and/or a regular phone located next to the computer.
Tele-rehab – Who can’t use this service
Apart from the limited number of unsuitable conditions mentioned above, patients who won’t be able to use Tele-rehab services include those who have sustained their injury via a motor vehicle accident (MVA), those whose injury comes from a workplace accident being covered by WSIB, and those who live outside of Ontario. Please note this service is not covered under OHIP.
Tele-rehab payment
The fees for Tele-rehab treatments will be the same as those charged in-clinic. Prior to your first Tele-rehab treatment session, you will be required to register online providing us with a valid credit card number. Soon after your appointment, you will receive an email with a receipt including Paul’s College of Physiotherapists of Ontario license number. You can use this receipt to claim your treatment reimbursement from your physiotherapy insurance provider. Paul does not directly bill to your insurance.