Tele-rehab for Concussion & Dizziness

During the COVID-19 crisis: Concussion and Vestibular assessment are done in-clinic at Trilogy Physiotherapy. Safety for our patients and clinicians is our number one concern. So rigorous precautions have been put in place. Thereafter, high quality treatments can be provided as In-clinic and / or as Tele-rehab (AKA Virtual Care) appointments.

Appointments are offered Monday through Thursday.

If you would like to book an in-clinic assessment, please contact our friendly receptionist by calling or clicking:

(416) 232-2343

Tele-rehab for Concussion & Post Concussion Syndrome

Other than convenience, Tele-rehab treatment sessions for Concussion or Post-Concussion Syndrome (PCS) are the same as those given by Paul and colleagues in-clinic. For more information about our Concussion or Post-Concussion physiotherapy, please press:

Concussion Rehabilitation Therapy (CRT)

After the initial in-clinic assessment, to book an online treatment for a concussion / PCS, please click the button:

Tele-rehab Appointment

Tele-rehab for dizziness

Examples of conditions well treated with Vestibular Rehabilitation Therapy (VRT) Tele-rehab include: Vestibular Neuritis, Labyrinthitis, Meniere’s (with documented vestibular loss) and stable or post-operative Acoustic Neuroma. Due to the need for more hands-on services some dizziness conditions are not suitable for VRT Tele-rehab. For example, Benign Paroxysmal Positional Vertigo (BPPV) and fall prevention therapies for the elderly are not suitable for remote treatment.

The vast majority of follow up treatment sessions can be handled easily and comfortably this way.  Other than convenience, VRT Tele-rehab treatment is very similar to the high-quality appointments Paul and colleagues deliver in-clinic. For more information about our in-clinic VRT sessions, please click :

Vestibular Rehabilitation Therapy (VRT)

After the initial in-clinic assessment, to book an online treatment for dizziness, please click the button:

Tele-rehab Appointment

Tele-rehab technical & other requirements

You will need a private, quiet location with access to a screen, a mouse, and a computer (including a speaker & a microphone). The computer you use needs to have a relatively up-to-date operating system. You will need to have a mobile phone and/or a regular phone located next to the computer.

You will also need to provide us with:

  • A credit card
  • Mobile number
  • Email address
  • An emergency contact person’s number and your local Emergency Medical Service (EMS) number(e.g. 911, if available).

Tele-rehab privacy

You will need a private, quiet location with access to a screen, a mouse, and a computer (including a speaker & a microphone). The computer you use needs to have a relatively up-to-date operating system. You will need to have a mobile phone and/or a regular phone located next to the computer.

Tele-rehab – Who can’t use this service

Apart from the limited number of unsuitable conditions mentioned above, patients who won’t be able to use Tele-rehab services include those who have sustained their injury via a motor vehicle accident (MVA), those whose injury comes from a workplace accident being covered by WSIB, and those who live outside of Ontario. Please note this service is not covered under OHIP.

Tele-rehab payment

The fees for Tele-rehab treatments will be the same as those charged in-clinic. Prior to your first Tele-rehab treatment session, you will be required to register online providing us with a valid credit card number. Soon after your appointment, you will receive an email with a receipt including Paul’s College of Physiotherapists of Ontario license number. You can use this receipt to claim your treatment reimbursement from your physiotherapy insurance provider. Paul does not directly bill to your insurance.